We offer our customers the ability to use a payment plan to purchase large items or orders, including Live Sale invoices. Any order over $100 (after discount and before taxes and shipping) is eligible for a payment plan through Partial.ly. When you are ready to checkout, you will see a blue button for Partial.ly in your cart if your purchases are eligible. Click on the button and it will take you to Partial.ly's payment portal where you will setup your account, select your terms, and start your plan!
How do I start a payment plan?
If your shopping cart value is over $100 (after discount and before taxes/shipping), you are eligible for a payment plan. A blue Partial.ly button will appear on the checkout page. Simply click the button and follow the directions on Partial.ly's payment portal.
What are the terms of the payment plan?
We offer some flexibility on our payment plan terms. We require 25-50% down payment, and up to 4 weeks to pay. There is a 3% fee for all payment plans, and this is to cover our costs associated with the payment plan provider. You can choose to have payments set to automatically occur on a weekly or bi-weekly basis until the plan is paid off.
Will you ship my items before I finish paying?
We will not ship items on payment plans until all payments have been made.
Can I pay off my plan early?
Absolutely. You can manually submit payments by logging into your account on Partial.ly. Please read this article for more information.
I started a payment plan but cannot finish it! Can you cancel the plan and refund my money?
We understand things come up in life that require our money more than crystals. We can cancel a payment plan and refund any amount paid, minus a 20% restocking fee (on the total order amount).
Can I add/subtract items on my payment plan after it is started?
We cannot add or subtract items from a payment plan after it has been started. You are welcome to start a new payment plan on any additional items, or purchase the items separately. Items that need to be returned can be refunded after the payment plan has been completed (minus 20% restocking fee).
I have a Live Sale order under $100, can I start a payment plan?
Orders over $100 are eligible for payment plans. We have variety of crystals and carvings on our site that you can add to your order to reach the $100 threshold. All Live Sale items ship for a flat rate $7 (domestic), so take advantage of the flat rate shipping by adding some items to your order!